Attachments to the Terms

This Privacy Policy explains how Unibuz Pty Ltd (ACN 605 773 555, ABN 57 605 773 555) ("Unibuz", "we", "us", "our") collects, holds, uses and discloses personal information in connection with the Platform. It is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Unibuz Pty Ltd, trading as Unibuz, is an Australian proprietary limited company. Registered office: PO BOX 822, South Yarra VIC 3141, Australia. Contact for privacy matters: privacy@unibuz.com.au.

We do not collect: raw card numbers, CVVs or full card numbers; your real-time device location; your contacts or address book; or microphone or camera streams.

• Directly from you (account creation, profile, posts, messages, listings, events, payments, support contact)
• From your university, via AAF SSO
• Automatically (IP, approximate location, device/app info, push tokens) as part of operating and securing the Platform
• Age verification, via a third party verification provider

• Create and administer your Account, verify eligibility/student status
• Provide Platform features (messaging, communities, marketplace, events, ticketing)
• Process payments and payouts
• Detect, investigate and prevent fraud, abuse, security incidents, breaches of these Terms
• Moderate public content for safety and Community Guidelines compliance
• Send service communications, security alerts and (opt-out) other notifications
• Respond to support requests, reports and complaints
• Comply with legal obligations

Public content (posts, comments, listings, events, profile text/images) is reviewed by Google Gemini, which assigns moderation status/reason/score and sentiment/language. This informs approval, flagging, or removal. We also generate profile-similarity embeddings via OpenAI from your profile text. User content submitted to these third-party AI providers is not used to train their general or external AI models.

Before submission, we make a good-faith, pattern-based effort to screen content for common personal information and prompt removal - not a guarantee, and it does not extract/screen text embedded in images.

6A. Automated Decision-Making - Advance Disclosure

We use a computer program (Google Gemini) to help make, or substantially assist in making, decisions about your Content and Account - including whether a post, comment, listing or event is approved, flagged for human review, or removed, and whether your Account is warned, restricted, suspended or banned. These decisions use the content you submit, your account and moderation history, and automatically generated moderation/sentiment scores.

These decisions can significantly affect your ability to use the Platform. Human review remains part of our process, particularly for safety-critical matters, and you may request a review of a moderation or enforcement decision - see Part H (AI and Moderation Notice).

We do not sell personal information, and do not share it with third parties for their own marketing.

Several third parties above are overseas (principally US-based: OpenAI, Sentry, Google Gemini/Translate). We take reasonable steps to ensure APP-consistent handling, including relying on each provider's contractual commitments where applicable.

Service-related communications are not optional. Other communications will have a clear opt-out, and sensitive information will never be used for direct marketing.

Unibuz uses cookies and similar technologies to: maintain sessions and authentication; enhance security and prevent fraud; analyse engagement and performance; and support marketing cookies if enabled. By using Unibuz, you consent to the use of cookies. You may disable cookies via browser settings, but some functionality may be impaired. Unibuz’s up to date Cookie Policy can be found here: Cookie Policy · Unibuz

Reasonable steps are taken to keep personal information accurate and secure. Database/auth/storage hosted in Sydney, Australia. Significant account and security events are logged in a form that cannot be altered, and the log is kept after content or profile deletion, for security and accountability. Server, security and access logs are deleted 12 months after they are recorded.

You can access and correct most profile information in-app. You may request access, correction, deletion, or Account closure via in-app settings, Part J (Data Deletion and Account Closure Policy), Part K (Account Deletion Request), or privacy@unibuz.com.au.

We do not currently collect health information or other sensitive information. If this changes - including if the wellbeing feature described in Part I is activated - we will update this Policy and seek consent first, per APP 3.

No wellbeing data is currently generated or shared with any institution. We will obtain your consent before before any sharing with a university counselling service.

Eligibility, including the minimum age, is set out in Part A, clause 3. Where you sign in through AAF, that process is also a signal of verified university enrolment.

If we become aware of a data breach likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme.

Contact privacy@unibuz.com.au first. If unsatisfied, you may complain to the OAIC at oaic.gov.au.

The Platform is designed for students enrolled at Australian Approved Institutions and is designed to be used and accessed in Australia. Information is primarily handled in Australia even if accessed from overseas.

We may update this Policy from time to time; material changes will be notified via the Platform, website or email where practicable.

Unibuz Pty Ltd (ACN 605 773 555, ABN 57 605 773 555) - PO BOX 822, South Yarra VIC 3141, Australia

Privacy requests: privacy@unibuz.com.au

Nothing in this Policy limits any right you may have under Australian privacy laws, or any other right you may have that cannot lawfully be excluded or limited.

• Treat other students the way you'd want to be treated - on Unibuz and in person.
• No bullying, harassment, pile-ons, or targeted abuse.
• No hate speech or discrimination based on race, religion, gender, sexuality, disability, or any other protected characteristic.

• Never share sexual content, in any form – where we become aware of a breach of law, we will report this to the relevant authorities.
• No grooming, sexual coercion, or sharing intimate images.
• If you're meeting someone from Unibuz in person for the first time, meet in a public place, tell a friend where you're going, and trust your instincts.
• If something feels wrong, report it - you don't need to be certain it's against the rules to flag it.

• Use your real identity - don't impersonate another student, a staff member, a club, or Unibuz itself.
• Don't run fake accounts, fake events, or fake listings.
• Academic integrity matters: don't buy, sell, or share assignments, exam answers, or cheating services through Unibuz.

• Don't use Unibuz to sell anything illegal, unsafe, or age-restricted where you're not permitted to sell it.
• Don't use Unibuz for scams, fraud, or financial exploitation of other students.

Depending on what happened, we may remove content, restrict features, warn you, suspend your Account, or close it permanently - see Part A, clause 21. Where practicable we'll tell you why and give you a chance to respond, and you can request a review of most decisions (see Part H).

Every post, comment, message, listing, and event has a report option. When you report something, tell us what happened and why. We prioritise anything involving safety, child protection, or credible threats.

You are responsible for your conduct on Unibuz and in any interactions - online or in person - that arise from your use of the Platform.

In addition to the conduct prohibited under Part A, clause 7, you must not:

• use Unibuz to arrange, promote or participate in hazing, coercive initiation rituals, or unsafe alcohol/drug-related activity;
• use another student's identity, login credentials, or verification method to gain access to the Platform;
• engage in stalking behaviour, including tracking another user's location, schedule or movements;
• misuse the reporting or blocking tools - for example, by submitting false reports to harass another user.

• Meet in a well-lit, public location, ideally on or near campus;
• Tell a friend or housemate where you're going and when you expect to be back;
• Don't share your home address, financial details, or other sensitive information;
• Trust your instincts - you're never obligated to go through with a meeting.

You can block another user at any time; blocked users will not see your profile in recommendations, and you will not see theirs. You can report a user, post, comment, message, listing, or event directly within the app. Reports are reviewed by our moderation team, who may warn, suspend, or ban the reported user, or dismiss the report.

Where we reasonably believe conduct on Unibuz may involve a serious safety risk, unlawful activity, or a breach of a university's own conduct rules, we may share relevant information with the affected user's institution, law enforcement, or another appropriate authority.

Unibuz must not be used to buy, sell, request, or distribute assignments, essays, exam answers, or other academic cheating services. We may report credible, serious instances to the relevant institution.

You must not use bots, scripts, scrapers, or other automated tools to access Unibuz, extract data from it, or interact with other users, without our prior written consent.

We apply limits to certain high-volume actions, including sending direct messages, creating posts, sending friend requests, and creating marketplace listings or events.

You must not create multiple accounts to evade a suspension or ban, or operate fake or duplicate accounts. Misuse of invite codes, Student Verification, one-time passcodes, or demo credentials is treated as a serious breach.

We may apply listing limits, event limits, or temporary restrictions where we reasonably believe a feature is being used excessively, abusively, or for a purpose inconsistent with a trusted student community.

Breach of this Fair Use Policy may result in limiting your access to the Platform, temporary restriction of a feature, content removal, or Account suspension or termination under Part A, clause 21.

Unless we expressly say otherwise, we are not the seller, buyer, auctioneer, escrow agent, or insurer for any Marketplace transaction, and we do not guarantee the accuracy of any listing or the conduct of any user.

• Listings must be accurate - describe the item's true condition, price, and any defects.
• You may only list items you have the right to sell.
• Photos must be of the actual item where practicable, or a genuinely representative example if not.

You must not list, offer, request, buy, sell, or facilitate the sale of weapons, illegal drugs, prescription medicines, counterfeit or stolen goods, exam papers or cheating services, fake tickets, alcohol, tobacco or vaping/e-cigarette products, animals or any other item or category we prohibit, as notified by us from time to time. Unibuz reserves the right to remove any marketplace listing in its sole discretion.

The Australian Consumer Law consumer guarantees generally apply to goods and services supplied in trade or commerce. A casual, one-off sale between students is not usually “in trade or commerce”, so those guarantees may not apply as between the buyer and seller – though they may apply directly to a seller who is repeatedly or systematically selling through the Marketplace as a business. This does not affect any guarantee, right or remedy you have against Unibuz itself, or any right you may have under other consumer protection law.

Where a Marketplace transaction is paid for through Unibuz, payment is processed by our Payment Processor as described in Part A, clause 8. Where the buyer and seller arrange payment directly (e.g. cash on pickup), Unibuz has no visibility or responsibility for that payment.

We strongly recommend meeting in a safe, public location - ideally on campus - following the safety guidance in Part D (Responsible Use Policy).

Contact the other party first. Unibuz may provide reporting tools to help, but is not required to adjudicate buyer/seller disputes unless required by law.

Unless expressly stated, Unibuz is not the organiser, host, venue operator, promoter, sponsor, insurer, or safety manager for any event created by an Organiser.

• Comply with all applicable laws, venue rules, permits, licences, and capacity limits.
• Clearly disclose event details: location, date/time, price, age restrictions, accessibility, refund/cancellation terms, and the Organiser's contact details.
• Hold any insurance required by the venue, your institution, or applicable law.
• Not misrepresent the event's affiliation with Unibuz, a university, a student union, a club, society, sponsor, or venue.

Where an event is ticketed through Unibuz, payments are processed by our Payment Processor as described in Part A, clause 8. Refund terms are set by the Organiser and must be disclosed before purchase. Unibuz will request our Payment Processor to issue a refund on the Organiser's instructions or where required by the Australian Consumer Law.

If Unibuz enables ticket transfer or resale between students, you must not resell a ticket for more than its original price, or use the Platform to run a commercial ticket resale or scalping operation. Some Australian States and Territories separately restrict or prohibit reselling tickets above face value for certain declared events – you are responsible for complying with any such law that applies to a specific event.

In some cases, fees payable to Unibuz are not refundable. These will be disclosed to you.

You must not create, promote, or run an event involving hazing or coercive initiation, unsafe alcohol or drug use, violence, discrimination, harassment, sexual exploitation, illegal activity, activism or unauthorised use of university facilities. Unibuz reserves the right to cancel or prohibit any event at its sole discretion.

Notify attendees as far in advance as possible, and handle refunds in line with your disclosed refund policy and applicable law.

We may remove an event listing, suspend an Organiser's ticketing privileges, or take other enforcement action under Part A, clause 21.

• Content moderation - public posts, comments, marketplace listings, event listings, and profile text/images are reviewed by Google Gemini, which flags content for approval, human review, or removal, and detects sentiment and language.
• Profile recommendations - we generate a numerical embedding of your profile text (via OpenAI) to suggest similar profiles or content.
• Translation - tapping "translate" sends the relevant text to a translation service.

Our automated moderation tool can make, or substantially assist in making, decisions that significantly affect your Account - including content approval/removal and Account warnings, restrictions, suspension or bans. These decisions draw on the content you submit, your account and moderation history, and automatically generated moderation/sentiment scores.

Automated tools are not perfect and can produce false positives and false negatives. We combine automated signals with human review, especially for anything safety-critical.

Moderation decisions are recorded and reviewed by our moderation team through an internal queue.

If you believe a moderation decision was wrong, you can request a review through the in-app reporting/appeals tool or by contacting safety@unibuz.com.au.

Any AI-assisted feature is provided for convenience only and is not legal, medical, financial, academic, safety, or other professional advice.

Before you post, we try to detect and prompt you to remove common personal information from your text - a best-effort filter, not a guarantee, and it does not apply to text inside images.

Unibuz is not an emergency, counselling, medical, or crisis support service. If you or someone else is in immediate danger, call 000.

• Report - flag a post, comment, message, listing, event, or user for review.
• Block - stop a specific user from contacting you or appearing in your recommendations.
• Content moderation - see Part H.

Unibuz has zero tolerance for content or conduct that sexualises, exploits, or endangers a minor. We report credible instances of child sexual exploitation material or grooming to the eSafety Commissioner and, where appropriate, to police.

If someone has shared an intimate image of you without your consent, or you are experiencing cyberbullying, you can report it to us, and you may also make a complaint to the eSafety Commissioner at esafety.gov.au, which operates dedicated complaints schemes for both issues.

Unibuz does not currently offer an active in-app wellbeing alert feature. If you're struggling, we encourage you to reach out to your institution's student wellbeing or counselling service, a trusted person, or a crisis support service (for example, Lifeline on 13 11 14).

You can reach our safety team at safety@unibuz.com.au. We prioritise reports involving child safety, threats of harm, and image-based abuse.

You can close your Account at any time through the app's account settings, or by submitting a request at Part K (Account Deletion Request) - https://www.unibuz.com.au/delete-account. You can also email privacy@unibuz.com.au.

• Your profile and Account become inaccessible to other users immediately.
• Your content (posts, comments, listings, events) is removed from view.
• Underlying data is scheduled for permanent deletion from our systems.

We retain a limited, unchangeable record of significant account and security events for security, fraud-prevention, and accountability purposes, and records required for legal, financial, tax, or regulatory purposes.

Some information may continue to be held by third-party service providers after you close your Account, in accordance with their own retention practices - see Part B, Section 7.

Once permanent deletion has occurred, your Account and content cannot be restored. If you closed your Account but permanent deletion has not yet occurred, contact support@unibuz.com.au as soon as possible.

We're sorry to see you go. Before you request deletion, here's what to expect:

• Your profile, posts, comments, listings, events, and messages will be removed from view immediately.
• Your underlying data will be permanently deleted from our systems (see Part J for what's retained and why).
• This action cannot be undone once permanent deletion has occurred.

To proceed, confirm your email address below and select "Delete My Account". We may ask you to verify your identity before completing the request.

If you have an unresolved payment, marketplace, or event dispute, we recommend resolving it first - closing your Account does not cancel any outstanding obligations.

Need help instead of deleting your Account? Contact support@unibuz.com.au - we're happy to help with privacy settings, blocking a specific user, or taking a break instead.